Welcome to KAWAI AROWANA FARM, also known as “KAWAIARO” website online store. Terms and conditions stated below applies to all visitors and users.
The content of terms and conditions may be change, move or delete at any time. Please note that KAWAIARO have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, KAWAIARO will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of this site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by KAWAIARO.
Delivery Time and Service
Our delivery time within 2-5 business day.
*The delivery time will depend on the size of fish and we will make few procedures to make sure fish is in good condition before sending out. After sending, client will receive the fish within one day / 24 hours.
Now our delivery service coverage only West Malaysia.
All transactions and payments made are not refundable.
Refund will be made if:
The company is unable to deliver the ordered product within the standard time frame. Refund will be processed within 4-5 working days after the confirmation.
Compensation will only accept for unboxing period any problems please take videos as evidence and send to our department immediately.
You will receive email confirmation within 24 hours after your order is made. If not, please contact us soonest at email@example.com or 012-631 1023
CANCELLATION OF ORDER
Your order will be cancelled when :
a) We cannot get your confirmation.
b) We do not receive your payment or payment proof within 24 hours after order made
We are committed to protect your privacy. We do not sell, share or trade customer’s personal information collected online with third parties. Please read the Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information.
KAWAIARO will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.When you register an account with KAWAI AROWANA FARM in the Site, The personal information we collect may include your:
• Telephone Number
• Mobile Number
• Delivery Address
• Billing Address
• Email Address
HELP US IMPROVE BY GIVING FEEDBACK
We would love to hear from you for any form of feedback and suggestions. Please do not hesitate to contact us at firstname.lastname@example.org or 012-631 1023
Kawai Arowana Farm is set up in Bukit Merah, Perak which is the origin of Arowana fish. We have few decades time of experience in Arowana Breeding.